Quality politics

ROCADA, S.L. believes that an effective Quality Policy is fundamental in business activity and an integral part of the company's global management aimed at:

  • - Design, manufacture and marketing of computer and office furniture and technical furniture.
  • - Wood warehouse and first steps furniture production.

The goal of ROCADA, S.L. is to continuously improve its results by satisfying its customers for the quality of the product and service offered.

All members of ROCADA, S.L. are fully aware that it is essential to meet both the requirements of customers and legal or regulatory requirements. We are committed to achieve total customer satisfaction.

To do this ROCADA, S.L. adopts the Quality Management System according to the international standard ISO 9001 with the commitment to update according to 2015, which is developed in the Quality Manual and the associated Procedures. Its full implementation and the continuous improvement of its effectiveness are therefore a priority objective within the framework of the general policy of the Company's Management, and therefore commit all employees.

Work to achieve the Quality Objectives established annually, which are framed in this Quality Policy:

  • Develop quality improvement with suppliers, promoting mutual understanding of problems, to ensure a reliable supply of products in accordance with the requirements.
  • Develop quality improvement in the company's production processes to ensure reliable manufacturing of the products.
  • Be actively sensitive to the needs and expectations of customers, collect data from their assessments and opinions about our product and our service, as a basis for improvement.

Code: 129227

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